Jira Users Receiving HTTP 500 Errors
Incident Report for Jira Service Management
Resolved
Between 13:30 UTC to 14:05 UTC, we experienced a partial service outage in the US region for Jira Cloud products. The issue has been resolved and the service is operating normally.
Posted May 10, 2019 - 14:34 UTC
Update
We are continuing to investigate this issue.
Posted May 10, 2019 - 14:29 UTC
Investigating
We are investigating an issue with Jira Cloud that is impacting some of our Atlassian Cloud customers. We will provide more details within the next hour.
Posted May 10, 2019 - 14:10 UTC
This incident affected: Jira Service Management Web, Service Portal, Jira Service Management Email Requests, and Authentication and User Management.