Jira Unavailable For Some Customers with 500 errors

Incident Report for Jira Service Management

Resolved

This incident has been resolved.

Posted Jun 22, 2020 - 13:55 UTC

Update

We are continuing to investigate this issue.

Posted Jun 22, 2020 - 13:16 UTC

Investigating

We are currently investigating this issue.

Posted Jun 22, 2020 - 13:16 UTC

This incident affected: Jira Service Management Web, Service Portal, Jira Service Management Email Requests, Authentication and User Management, and Purchasing & Licensing.