All Systems Operational

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Here we will post updates about Jira Service Desk's availability. For status information about other Atlassian products or services, please visit the Atlassian status page.

Service Desk Web ? Operational
Service Desk Portal ? Operational
Authentication and User Management Operational
Service Desk Email Requests ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Nov 13, 2019

No incidents reported today.

Nov 12, 2019
Resolved - Between 7:27 UTC to 12:45 UTC on 11/12/2019, we experienced an outage followed by a performance degradation for Confluence Cloud, Jira Core, Jira Service Desk, Jira Software and Opsgenie. The issue has been resolved and the services are operating normally.
Nov 12, 13:41 UTC
Monitoring - We are recovering from the degraded performance with our Atlassian Cloud Products. We are now monitoring closely and we expect to be fully recovered in next 3 hours.
Nov 12, 13:26 UTC
Investigating - We are investigating cases of degraded performance for <Confluence Cloud, Jira Core, Jira Service Desk, Jira Software and Opsgenie Cloud customers. We will provide more details within the next hour.
Nov 12, 11:49 UTC
Monitoring - We have identified the root cause of the outage and have mitigated the problem. We are now monitoring closely.
Nov 12, 09:56 UTC
Update - We do not have a root cause yet for the outage impacting Atlassian Products. We are investigating and will post updates within the next hour.
Nov 12, 09:51 UTC
Investigating - We are investigating an issue with outage that is impacting some Atlassian Cloud customers. We will provide more details within the next hour.
Nov 12, 08:35 UTC
Nov 11, 2019

No incidents reported.

Nov 10, 2019

No incidents reported.

Nov 9, 2019

No incidents reported.

Nov 8, 2019

No incidents reported.

Nov 7, 2019

No incidents reported.

Nov 6, 2019

No incidents reported.

Nov 5, 2019

No incidents reported.

Nov 4, 2019

No incidents reported.

Nov 3, 2019

No incidents reported.

Nov 2, 2019

No incidents reported.

Nov 1, 2019

No incidents reported.

Oct 31, 2019

No incidents reported.

Oct 30, 2019

No incidents reported.